Frequently Asked Questions

What devices are supported?

VIP TV works on Android phones, tablets, TV boxes, Windows PC, Mac, Smart TVs (Samsung, LG), Fire TV, Nvidia Shield, and MAG boxes.

What internet speed do I need?

We recommend at least 10 Mbps for SD content, 25 Mbps for HD, and 50 Mbps for 4K streaming.

How do I get my login credentials?

After subscribing, you'll receive an email with your username and password within 24 hours.

Can I use VIP TV on multiple devices?

Yes! Depending on your plan, you can use VIP TV on 1-4 devices simultaneously.

What if the app isn't working?

Try clearing the app cache, checking your internet connection, or reinstalling the app. Contact support if issues persist.

How do I renew my subscription?

Contact us via email or WhatsApp before your subscription expires to renew seamlessly.